Please reach out to your receiving institution and request paperwork from them to have your assets transferred. There are never any fees to transfer out or close your account. For your taxable accounts, we can transfer full shares directly to another institution. For all IRA accounts - funds will be automatically liquidated to cash and a check will be sent to your new institution. There is no negative tax consequence for this. 

Your new institution will need to know your Betterment account number, which can be found on the "Settings" page of your Betterment account under "Accounts".

The transfer paperwork should include a copy of the first page of your most recent Betterment statement, which you can find on your Activity page. 

In addition, if you are transferring out an account valued at over $250,000, to another IRA, the transfer paperwork will need to be medallion signature guaranteed. 

For transfers of less than $250,000 being transferred to another IRA, simply submit original transfer paperwork along with your most recent Betterment account statement.

If you are transferring out an account valued at over $250,000 to another taxable account, the transfer paperwork will need to be medallion signature guaranteed.

If you are transferring out less than $250,000 to another taxable account, please have your signature notarized on the transfer paperwork or have the paperwork medallion signature guaranteed, and include the first page of your most recent Betterment statement.

The transfer paperwork can be mailed to:

Betterment Transfers
61 W 23rd. St
4th Floor Reception
New York, NY 10010

If you are transferring out to a 401(k), the requirements are slightly different.