How do I close my account?

Last Updated: May 09, 2014 2:08PM EDT
If you need to close your account, the process is simple. Log in below, scroll down to the bottom left hand "Account Administration" section, and then select "Change" next to the Account Status line:

https://wwws.betterment.com/app/#profile

This will withdraw all your funds directly to your linked bank account and disable your account. There are no trading fees or penalties for closing accounts.

Please contact us at support@betterment.com if your decision to cancel is based on any problems you may be experiencing. If you simply need access to your funds, note that there are no fees for accounts with a $0 balance, so feel free to withdraw and keep your account open until you are ready to invest with us again. 

If you would like to try Betterment again in the future, simply call us at 1.888.428.9482 to re-activate your account.

Contact Us


Still need help?
Get in touch with our support team.

Phone1-888-428-9482Monday–Friday 9am-8pm ETSaturday–Sunday 11am-6pm ET support@betterment.com Live ChatLive Chat
support@betterment.com
http://assets01.desk.com/
false
betterment
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete