How do I close my account?

Last Updated: February 07, 2014 9:41AM EST
If you need to close your account, the process is simple. Simply log in below then click "close account" in the lower left:
https://wwws.betterment.com/app/#profile

This will withdraw all your funds directly to your linked bank account and disable your account. There are no trading fee's or penalties for closing accounts.

Please contact us at support@betterment.com if your decision to cancel was based on any problems you may have experiencing as we are more than happy to assist in any way possible. If you're simply needing access to your funds, note that there are no fees for accounts with a $0 balance, so feel free to withdrawal and keep your account open until you are ready to save again. 

If you would like to try Betterment again in the future, simply call us at 1.888.428.9482 to re-activate the account. 

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Phone1-888-428-9482Monday–Friday 9am-8pm ETSaturday 11am-5:30pm ETSunday 3pm-6pm ET support@betterment.com Live ChatLive Chat
support@betterment.com
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